I've just received a DRV10983/75 EVM fitted with a DRV10975 and supplied with the Runtian motor. I've connected everything up, downloaded and run the software followed all the updates, and followed the chapter 5 "out-of-the-box.." section but the motor does not run. When I disable the "Simulate Communications" a pop up displays "An update to the device is required Please make sure the power supply is greater than 22V and press OK" I have put 22V on to the board and clicked OK, but nothing happens, the app gives no indication if anything is happening. The "CONNECTED" indicator on the status bar is green. I have also noted that if I try to exit the app after this point that it will not close, I have to use Task Manager to close it.
Please advise?
Thanks
John.